March Associate of the Month: Plymouth Campus

Bruce Hite, Coordinator

Bruce Hite, Coordinator

Outpatient Rehab Therapy

Bruce Hite joined the Saint Joseph Regional Medical Center Family in 2004 as a Patient Care Provider (PCP) on the Medical Surgical Floor at Plymouth. He transitioned to Outpatient Rehab Therapy, where his duties include: registration of new patients; checking their benefit coverage; scheduling and reminder/follow-up phone calls; ordering office supplies; and managing the front desk.

“Bruce has a difficult job trying to keep scheduling on track with productivity,” said Raymond Canda, SJRMC’s Physical Therapy Rehab Administrator. “But he handles this with great efficiency and effectiveness and always with an upbeat personality.”

Bruce is described as an excellent team player who is thoughtful of patients and staff, alike, as well as being a dependable hard worker extremely focused on accommodating others.

“I try to remember each day that I am representing more than just myself but the entire organization whose goal is to deliver the best health care possible,” he said. “The best part of my job is the interaction with patients, knowing the position I work directly affects how that patient will see the rest of our department and, ultimately, the entire hospital.”

While Bruce feels honored to have been recognized as Associate of the Month, he is quick to note the award is a reflection on his entire department.

“I think this speaks volumes about the caliber of people working here at Saint Joseph,” he said. “I cannot say enough how much I appreciate everyone here. This is a feeling I will not soon forget.”

Congratulations to Bruce Hite, the Plymouth Campus Associate of the Month for March!