Diana Soike, Environment of Care Coordinator |
The go-to girl. The paperwork junkie. The person to call to get things fixed. What kind of title do you give to someone with that kind of job description?
That would be the Environment of Care Coordinator, and at the SJRMC- Plymouth Campus, Diana Soike is known for all of the above.
With previous experience as a legal secretary, Diana joined the Saint Joe Team working at the front desk of the Cancer Institute in 1999. In 2003, she applied for and was hired into her current position. And 7 years later, Diana swears she still learns something new every day.
"I never thought I'd know so much about healthcare,"she laughed. "I always thought Saint Joseph was a wonderful hospital and would be a great place to work – and I was right."
Diana works to help the hospital maintain its credentialing, regularly working closely with a wide variety of hospital staff and The Joint Commission. Recently, she helped to coordinate the community-wide disaster drill. If there is any type of renovation going on across the campus,you can bet she knows every detail.
"There are new challenges every day," she said. "I'm always working with new people and committees, and our staff is always so kind. When I have to learn new things about the individual departments, they are so patient and willing to help."
Diana maintains a close relationship with allof the ancillary departments – specifically maintenance, environmental, dietary and materials management.
"Those Associates really keep our hospital running," she said. "All of our Associates are so wonderful and [President] Lori Price is just a terrific leader. And I love my boss. I really do."
From the adjoining office her manager Safa Saddawi lets out a laugh. "I didn't even pay her to say that!"
After overhearing part of the conversation, Saddawi has something to add.
"Diana is an asset to this hospital," he said. "She's too good. People have confidence in her because she gets things done. It's not always easy to have that reputation. Sometimes you never get a break."
A Plymouth native who remembers the former hospital location across from Centennial Park, Diana is proud to work for an organization that provides for her family, friends and neighbors.
"People in Plymouth are fortunate to have this," she said. "We have excellent physicians and staff and I've heard on more than one occasion it's nice to receive the care you need close to home.Our hospital is like a little family and I love it."
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